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Store Supervisor

To supervise daily store operations and employees to ensure excellent customer service, efficient operational performance, achievement of sales targets, proper stock management, and compliance with company policies and standards.

Key Roles & Responsibilities

  • • • Supervise and coordinate the activities of store staff. • Conduct training, and performance evaluations of team members. • Schedule staff shifts and manage time-off requests. • Foster a positive work environment and motivate staff to meet performance goals.
  • • • Monitor inventory levels and assist in stock replenishment. • Conduct regular inventory audits and oversee loss prevention efforts. • Organize stockroom and ensure merchandise is displayed according to company standards.
  • • • Ensure compliance with company policies and procedures. • Oversee cash handling, sales transactions, and financial reporting. • Maintain store cleanliness, organization, and safety standards.
  • • • Prepare reports on store performance, staff performance, and customer feedback. • Communicate regularly with management about store issues and opportunities.

Key Requirements

  • • Store Management
  • • Inventory Management
  • • Staff Management
  • • Reporting

Required Skills

  • • Sales Performance
  • • Customer Satisfaction
  • • Operational Efficiency
  • • Employment Management
  • • Interpersonal Skills
  • • Communication Skills

Future Growth Opportunities & Responsibilities

  • • Disciplinary Proceeding

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